Your cart is currently empty!
about us
Welcome to ElectroBikesHub.com, your trusted destination for cutting-edge e-bikes and e-scooters! As authorized distributors of the industry’s most reputable brands, we bring you innovative and eco-friendly transportation solutions.
Offerings
Offering a wide range of e-bikes and e-scooters designed for performance, style, and sustainability.
What can we do for you?
Support 24/7
For any questions or problems reach out to support@electrobikeshub.com
Best Quality
We offer the best quality brand new bikes and scooters in the UK.
Fastest Delivery
We ship out all orders upon successful receipt of the payment within 1 working day.
Customer Care
Our team is highly trained and professional and respond to all enquires within 24 hours.
Satisfied Customers
Eco Friendly
Supporting a greener future by promoting efficient and environmentally friendly transportation options.
our vision
Offering a wide range of e-bikes and e-scooters designed for performance, style, and sustainability.
RETURN POLICY
At ElectroBikesHub.com, we are committed to providing exceptional service and ensuring your satisfaction with our products. Below is our return and replacement policy:
Replacement Policy
We stand by the quality of our products. For the first year of ownership, we will happily provide free replacement parts for any genuine issues with your e-bike or e-scooter.
Return Conditions
- Returns are accepted within 30 days of purchase.
- Returns are only eligible if the product has a genuine problem, such as manufacturing defects or operational issues.
- Returns will not be entertained for subjective reasons, such as “didn’t like the color” or “changed my mind.”
- Returned items must be in their original condition and packaging.
How to Initiate a Return
Please contact our customer support team at support@electrobikeshub.com with your order number and details of the issue. Our team will guide you through the process.
PRIVACY POLICY
Information We Collect
Personal Information
When you make a purchase or register an account, we may collect your name, email address, phone number, and shipping address.
Payment Information
For processing transactions, we collect billing details but do not store your credit/debit card information. All payments are securely processed by trusted third-party payment gateways.
Usage Data
We gather data on how you use our website, including IP address, browser type, and pages visited, to improve user experience.
Data Security
We use industry-standard encryption and security measures to protect your data. Access to your personal information is restricted to authorized personnel only.
Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
Third-Party Sharing
We do not sell or rent your personal data. However, we may share your information with trusted third-party service providers to fulfill orders or improve our services.
How We Use Your Information
- To process and ship orders.
- To provide customer support.
- To send order updates and promotional offers (with your consent).
- To improve website performance and user experience.
Your Rights
You can access, update, or request deletion of your personal data by contacting us at support@electrobikeshub.com