Terms and Conditions

Terms and Conditions

Effective Date: January 1, 2024

Welcome to ElectroBikesHub.com! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

General Information
ElectroBikesHub.com is operated by YF STORE LTD, a company registered in the United Kingdom. Our registered business address is:

Registered Business & Return Address:
YF STORE LTD
SAFE STORAGE UNIT
Rutherglen Retail Park, Dalmarnock Road
Rutherglen, G73 1AE, Glasgow
Email: info@emaarket.com

Customer Support Email:
info@electrobikeshub.com

Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian. You also agree to provide accurate information when making a purchase.

Product Information

We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them.

All e-bikes comply with UK laws, ensuring they do not exceed 25 km/h.

All e-scooters are for private use only and cannot be ridden on public roads, pavements, or cycle paths as per UK laws.

Orders and Payments

Orders are only confirmed after full payment has been received.

We accept payments via all major methods, including Credit/Debit Cards, PayPal, Apple Pay, Google Pay, Klarna, and Clearpay.

If an order cannot be fulfilled, we will notify you and issue a full refund.

Shipping and Delivery

Orders are typically processed within 2 working days.

Shipping times vary based on location. Estimated delivery times will be provided at checkout.

We are not responsible for delays caused by couriers or customs.

Returns and Refunds

We accept returns only within 30 days if the item has a genuine manufacturing fault or delivery damage.

We do not accept returns for reasons such as “change of mind” or “don’t like the color.”

If the return is due to a genuine fault, we will arrange pickup through our trusted couriers, return the item to our warehouse, and offer either a full refund or a free replacement.

In cases where we do entertain a change of mind return, you must bear the shipping costs and arrange to ship the product back to our warehouse in Glasgow.

All returned items will undergo full inspection. If there is any damage to the box or the contents, an appropriate amount will be deducted from the refund.

Contact info@electrobikeshub.com for return requests.

Warranty and Repairs

Most products come with a manufacturer’s warranty (check individual product descriptions for details).

Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

Limitation of Liability

ElectroBikesHub.com is not responsible for any direct or indirect damages resulting from the use or inability to use our products or services.

We are not liable for any legal violations committed by customers using e-scooters or e-bikes in restricted areas.

Privacy Policy

We collect and process personal data in accordance with our Privacy Policy. By using our website, you consent to this data collection.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

Contact Information

For any questions regarding these terms, contact us at:

Customer Support:
info@electrobikeshub.com

Returns & Business Inquiries:
info@electrobikeshub.com

Business Address:

YF STORE LTD, SAFE STORAGE UNIT
Rutherglen Retail Park, Dalmarnock Road
Rutherglen, G73 1AE, Glasgow

By using our website, you agree to these Terms and Conditions. Thank you for choosing ElectroBikesHub.com!